Customer Privacy: A Complete Information Kit

On January 1st, 2001, your private customer records will become a matter of public interest.

New privacy legislation will effect your business, and every interaction you have with your customers.

The rules are changing.

On January 1st 2001, Bill C-6 will come into effect across Canada. In a nutshell, this means that privacy laws previously only applied to federal institutions will now be extended into the private sector. The privacy kit helps business people and information professionals to learn what they need to do in order to comply with the new privacy rules. Topics covered include:

• Case studies of how concern for your customer's privacy can be turned into marketing tools.
• How to strengthen your business relationships at the same time as you are ensuring compliance with upcoming legislation
• The changes that data managers and IT professionals need to be aware of: How to be ready, how to position yourself, and what you need to know to succeed and avoid costly mistakes
• The nuts and bolts behind the new legislation and what it means to how you handle customer records, including sample implementations, checklists, sample disclaimers and policy statements.
• The "do's and don'ts" about videotaping, security cameras and monitoring your employees.